Best SMS Survey Software for Cloud
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Compare the Top SMS Survey Software for Cloud as of June 2025
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What is SMS Survey Software for Cloud?
SMS survey software enables businesses and organizations to create, distribute, and analyze surveys via text message (SMS). This type of software allows for easy collection of feedback from customers, employees, or other stakeholders in a quick and convenient way. SMS surveys are effective due to their high open and response rates, as text messages are more likely to be seen and read compared to emails. The software typically includes features like automated survey distribution, customizable templates, real-time data collection, and reporting tools to analyze responses. It is commonly used for customer satisfaction surveys, event feedback, market research, and employee engagement surveys. Compare and read user reviews of the best SMS Survey software for Cloud currently available using the table below. This list is updated regularly.
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1
Sogolytics
Sogolytics
Sogolytics is an experience management platform that enables companies to collect, analyze, and utilize customer and employee data to fuel business growth. Organizations across industries leverage Sogolytics to monitor interactions at all customer and employee touchpoints. Best-in-class reporting provides real-time, actionable insights to predict and mitigate potential issues. SogoCX enhances every aspect of an organization's customer experience. This means: improved conversion rates, streamlined data management, and understanding customers to drive return on investment. With SogoCX, organizations leverage touch points to measure key metrics such as NPS, CSAT, and CES. SogoEX is an employee experience management software for organizations to gather and utilize data to increase engagement and minimize turnover. The platform was designed to allow HR and leadership to drive organizational change through real-time feedback collection, employee engagement, and an exchange of ideas.Starting Price: $299 per year/user -
2
SurveySparrow
SurveySparrow
Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences.Starting Price: $19.00/month/5,000 responses -
3
Checker Software
Checker Software Systems
Checker offers an integrated market research platform, allowing to conduct Mystery Shopping, CX/VoC, and VoE surveys efficiently. Founded in 2005, the platform has grown exponentially with more advanced features that combine Mystery Shopping with Customer experience management through multichannel data collection, complete operational workflow, and unified reporting tools. Checker is not only a Mystery Shopping solution but also a full-fledged survey platform, that can help conduct client feedback surveys and customer satisfaction campaigns: Mystery shopping software; CATI surveys; CAPI surveys; CAWI surveys (Internet surveys, Email surveys, SMS surveys); Retail audit. The ability of Checker to provide end-to-end enterprise-level solutions and excellent customer service has won its global recognition worldwide, reaching new partners and clients across 4 continents. -
4
UltraSMSScript
UltraSMSScript
UltraSMSScript is a uniquely positioned, easy to use, web-based group text and SMS marketing software platform. Either install UltraSMSScript on your own server and pay a 1-time fee for the platform, or have us host it for you with our monthly hosted plans! Pay for the text messages at WHOLESALE rates since we're linked directly to the text-messaging gateways. UltraSMSScript is the ultimate turn key SMS software platform and can be used as a white label solution for ad and media agencies, marketing providers, and companies serving their own local clients. With our text messaging software platform, you can service an unlimited number of client accounts with our Level 4 and ULTRA plans and manage these accounts from a very easy and intuitive administration panel giving you complete control. Experience many features such as Bulk SMS, Mobile Coupons, 2-Way SMS Chat, Appointment Reminders, Drip AutoreStarting Price: $297 one-time payment -
5
SlickText
SlickText
The trusted leader in text marketing, SlickText helps create valuable connections with your customers through targeted, action-driven text messages. Over 15,000 brands rely on SlickText because of its powerful software and easy-to-use platform. With SlickText, subscriber growth is easy with tools like website popups, landing pages, custom QR codes, and third-party integrations. You'll be able to engage your audience in meaningful ways that make mass text messaging personal so you can build loyalty and action. Our automated workflow tool allows you to create automated SMS sequences that engage with people one-on-one. No coding required. SlickText is known for an intuitive, easy to navigate platform coupled with responsive customer service. Their knowledge of compliance and best practices helps them actively create wins for their users.Starting Price: $29.00/month -
6
Textmagic
Textmagic
Textmagic is an all-in-one business text messaging platform designed to help companies send bulk texts, manage two-way conversations, and automate notifications with ease. The platform's streamlined features, such as scheduled messaging, customizable templates, contact management, and WhatsApp integration allow you to connect with customers globally in just a few clicks. Textmagic also helps you optimize and monitor SMS campaigns in real time with robust reporting tools that offer insights into delivery rates, engagement, and response times, ensuring transparency for every message sent. For businesses needing deeper integration, Textmagic’s SMS API and Zapier compatibility make it easy to connect with websites, CRMs, and other apps, enabling seamless automation. Whether for marketing, notifications, or internal communication, Textmagic can provide the tools to simplify your messaging efforts, with flexible pricing and reliable support to back up any company’s growth.Starting Price: $24.50/500 texts -
7
SimpleTexting
Sinch
Mass texting made easy. Have conversations with individual customers or send out a text to thousands at once. SimpleTexting gives you everything you need to engage your audience using SMS. Trusted by Fortune 500 companies and small businesses alike, SimpleTexting’s intuitive platform makes text marketing accessible to anyone. Send bulk messages, conduct polls, provide customer service, create automated drip campaigns and more. With flexible pricing plans and powerful features, SimpleTexting grows with you. And with an app available for iOS and Android, you can even manage your efforts from anywhere.Starting Price: $29.00/month -
8
TextP2P
TextP2P
TextP2P is a SMS & MMS text marketing system that enables you to cultivate better relationships with customers and streamline follow-ups. Send your customers personalized text messages from your very own 10 digit local number with pictures and a message up to 1600 characters! Responses come to your inbox or can be forwarded to your cell phone. TextP2P is a response designed web-app that functions great on the computer or on mobile devices. It offers features like: Sending bulk personalized texts, Ringless Voicemails, keyword signups, drip campaigns, automations, scheduling, surveys, and more. It's very affordable and easy to use, so give it a try by signing up for a 14 day free trial with no obligations. The Starter plan comes with 500 text credits and costs just $21/month and you can cancel at anytime.Starting Price: $21.00/month -
9
QuestionPro
QuestionPro Inc
QuestionPro is a leading online survey software tool approved by over 96% of reviewers across the Internet. Our easy-to-use software lets you make, distribute, and analyze online surveys, polls, forms, and quizzes. Use our advanced features to completely customize the survey experience and power sophisticated analysis. And when you need help, we offer industry leading 24 X 7 LiveChat for all users. QuestionPro has 4 product editions - Essentials (the free version), Advanced (for single users), Team (for collaboration), and Research (with all premium features). We have hundreds of survey templates ready and 38+ question types to help everyone create questionnaires and personalized surveys. There are numerous ways to reach respondents through email, integrated pop-ups, SMS, and social sharing. With over 10 million users across 100 countries, we have provided survey software to Fortune 100 companies, academic institutions, small businesses, and individual researchers for 17+ years.Starting Price: $99/month for 1 year -
10
Alchemer
Alchemer
Alchemer offers the world’s most flexible feedback and data collection platform that allows organizations to close the loop with their customers and employees quickly and effectively. Our mission is to give every customer and employee a voice, and to make every voice matter. Alchemer serves more than 13,000 global CX, HR, and market research customers, including many Fortune 500 companies. Alchemer Survey is the industry leader in flexibility, ease of use, and fastest implementation. Market researchers, CX and other feedback professionals can get the feedback they need with the most question types and no pay-per response fees. Alchemer Workflow is the fastest, easiest, and most effective way to close the loop with the customers and employees who give you feedback, so you can increase retention, adoption, growth, and advocacy. Alchemer Mobile delivers actionable mobile customer feedback so you can improve your customers’ experiences with your mobile app. -
11
Avochato
Avochato
Avochato is an easy to use text messaging software solution built for sales, support, and operations teams. Avochato offers businesses the easiest way to connect to their customers, get more responses, and achieve higher conversion. It comes with a lead-generation chat widget, live inbox, broadcasting, automated surveys, programmable APIs, message templates, status tracking, and more. Avochato also offers integrations with leading business services including Slack, Office 365, Salesforce, and Desk.com. -
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Zonka Feedback
Zonka Feedback
Collect customer feedback from multiple channels with Zonka Feedback. Zonka is the most versatile, multi-channel survey app that lets businesses and marketers capture customer feedback, get instant alerts, and gain intelligent insights. Designed for non-technies, Zonka is easy to use and set up.Starting Price: $33.00/month -
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SurveyOL
SurveyOL.com
SurveyOL is professional, effective, and easy. It offers cutting-edge communication and feedback technology, once accessible only for "big" companies, now for small businesses as well. Select from a wide collection of question types including Multiple Choice, Image Choice, Dropdown, Textbox, Comment Box, NPS, Star Rating, Slider, Date/Time, Grid, Rankings, Uploads, and much more. More than 100 free survey templates are available to serve as the foundation for your custom surveys. SurveyOL provides flexible color themes and easy customization of color styles and fonts. You can increase your response rate by sharing your surveys via web, QR code, social media, SMS text messages, email invitations, and website embedding. Its real-time responses and robust analytical tools will help you meet your timeline and budget expectations. You can easily export survey results to Excel, Word, PPT or PDF. With SurveyOL, you can make better decisions.Starting Price: $19 per month -
14
JustCall
JustCall.io
The Cloud Phone System of choice for modern sales and support teams. End clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at just $25 per user. - 100+ integrations with CRM & Business tools - Click to call from CRM - Go live in 70+ Countries - SMS Workflows & Automation - 3 sales dialers to choose from - Call queueing and forwarding - Comprehensive analytics - Conversation intelligence & much more Get 70% off on your first month!Starting Price: $30 per user per month -
15
MessageMedia
Sinch
Trusted by over 50,000 clients across the UK, US, Australia, and New Zealand, MessageMedia delivers the industry's leading short message service (SMS) solution. This award-winning SMS marketing software helps organizations of all types and sizes to improve operational efficiencies, enhance customer engagement, and boost revenue stream through the power of mobile messaging. MessageMedia offers a robust set of mobile messaging tools and functionalities that include promotions and marketing, alerts and notifications, appointment reminders, rostering, billing and payments, and more.Starting Price: $49.00/month (USD) -
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EZ Texting
EZ Texting
Since 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going. Secure trusted numbers. Build attentive audiences. Craft effective texts. Start free today. Effective communication is key to the success of any business. With consumers constantly on the go and bombarded with information, reaching them through traditional channels can be challenging. EZ Texting offers a text marketing solution designed to revolutionize how businesses connect with their audience since text messages are opened and read almost 138% more than email (98% to 18% open rate). It can be used to send promotions, promote a new product, build brand awareness, or drive traffic to websites or storefronts.Starting Price: $25/month -
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MobiWeb
MobiWeb
Reach customers in the most immediate, personal and direct way with SMS messaging. From secure messaging, one-time pins and missions-critical transactions to marketing notifications and service alerts, intergrate SMS functionality to your business services, websites and mobile applications. Connect with a single unified API to our carrier-grade platform and connect your business with 7+ billion subscribers of 1000+ mobile operators. Security: Secure your business, verify customer transactions, authenticate customers and prevent fake accounts. Protect customers, brand reputation and enhance customer experience. Marketing Automate marketing, boost lead generation and drive sales. Engage your customers and send marketing campaigns, real-time notifications, order confirmations, tracking updates and personalized messages. Customer Service Provide efficient and real-time support with notifications and personalized messages. Reduce resolution time and increase availabilityStarting Price: €0.002 per SMS -
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Delighted
Delighted
Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations: - Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards - Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.Starting Price: Free -
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MessageDesk
Alderwood Labs
MessageDesk keeps you and your team connected to contacts, customers, and clients for appointments, scheduling, payments, alerts, and daily operations. Ready to improve your day-to-day operations? Watch how business text messaging can help you start and manage more conversations, fill your calendar, and get you paid. Send and receive SMS and MMS messages for everything from 1-on-1 conversations to mass SMS marketing broadcasts. Spin up a new 10-digit phone number with a local area code or text-enable your existing business number. Start and manage more conversations with contact groups and web forms. Add contacts to quickly create groups or apply advanced filters to automatically group contacts based on their info. Grow your contact lists and start more conversations with web forms that net bookings, referrals, and appointments.Starting Price: $29 per month -
20
Ovation
Ovation
Actionable Guest Feedback that Actually drives revenue. Find out how your on- and off-premises customers are feeling, fix any issues in seconds, get more 5-star reviews, and have an easy-button for insight and retention. Gather customer data for all locations regardless of how they customers interact with your brand, i.e. 3rd party delivery, online ordering etc. Effortlessly measure satisfaction 18x more effectively than current methods. Ovation’s customer chat platform enables your team to instantly engage with guests in the moment to resolve concerns and win them back. Delight your customers with immediate communication. 16x better at customer conversations than online reviews. Leverage our machine learning algorithms to understand what improvement can be made on- and off-premises. Gain intelligent insights about your individual customers so marketing can target them based on their behavioral characteristics.Starting Price: $149 per month -
21
Guestmeter
Guestmeter
Guestmeter.com is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy. Not a customer yet? Please visit www.guestmeter.com and request a demo. Key features of Guestmeter app include: GUEST SATISFACTION SURVEY SOLUTION - Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites.Starting Price: $49/monthly/per property -
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SMSFactor
SMSFactor
Communicate effectively using business texts to reach your objectives. Discover which text solution is the best to suit your needs and volume. Bespoke business SMS solutions to compliment your strategy. Send your promos by text and straight into your clients’ pockets, in next to no time. Communicate quickly and easily with advertising SMS messages. Import a contact list into the sending platform, create a campaign and send promos out in a matter of seconds. Guaranteed results! Discover our new intuitive business text sending tool. Easy and quick to use! Enjoy using the best network for sending premium texts, guaranteeing an optimal reception rate. Let out team of professionals and advisors help you reach all of your objectives. Send your texts anywhere in the world thanks to our connections with hundreds of operators. Join thousands of clients who have been working with us to send business texts. Take advantage of excellent value for money for sending business texts.Starting Price: €0.065 per SMS -
23
TextSanity
TextSanity
TextSanity is a text marketing platform that helps influencers, celebrities, podcasters, YouTubers, and businesses reach followers and customers using text messaging. Easily communicate with any group using text message. Ideal for businesses, influencers, or organizations that need to communicate. Send texts to any U.S. phone number from anywhere in the world. Perfect for marketing, business communication, schools, churches, or any other large group. Send and schedule a mass text in seconds to any segment of your contacts. The robust inbox gives you access to send text messages from your computer. Attach files, schedule messages, use templates, and even talk to customers one-on-one. Schedule messages in advance! Send mass messages or a single message at the right moment. Ideal for appointment reminders and reoccurring events. Allow customers to text a keyword to your TextSanity phone number.Starting Price: $25 per month -
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Message Launch
Message Launch
Texting grabs instant attention, while email reaches everybody. That’s why Message Launch offers both channels to help blast off your organization. But we do more than just mass text and email. We add precision to your messaging by giving the ability to cater to your subscribers’ interests, sending only laser targeted messages. Texting is the most effective form of communication for personal use because it’s immediate and grabs attention. Now, businesses are adopting it too for SMS marketing and internal communications. On the other hand, email is already well established and accepted as a business communication channel. Message Launch’s SMS Marketing Software offers both to maximize your reach and enable you to cater to your subscribers’ preferences. Quickly build your contact database and automatically capture more information than just a customer's name or phone number. This lets you target your mass text messages, so you don't send annoyingly irrelevant messages.Starting Price: $9.99 per month -
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SightMill
SightMill
SightMill provides Net Promoter Score (NPS) survey software to help organizations listen to their customers and gather, analyze and act on customer feedback to improve their products, services and business. SightMill is used by startups to global multinationals to provide flexible customer feedback or employee engagement solutions - offering great value, easy to use features, and a team that'll help you get started. Design feedback surveys to send by email, by SMS, on your website, or at training events. Link SightMill to your CRM or helpdesk system and automate the process. Supports multiple languages, timezones for international organizations. Take us for a trial run - start gathering feedback now with a free trial. -
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Trumpia
Trumpia
When your business needs to reach its customers or employees, nothing beats mass texting. But not all texting software are the same. Trumpia adds unique tools that take your business beyond spammy text blasts by targeting messages and automating chores. This way, you can deliver the right message to the right audience, all automatically. Our platform is cloud-based and offers a friendly user interface with an array of end-user tools. Trumpia empowers you to send tailored messages to the right person, at the right time, all automatically. Streamline operations and minimize human error through response-based and rule-based text automation. Send and receive messages using your existing phone number, without having to disclose your personal number. Trumpia brings you the highest ROI throughout the lifecycle of customers and employees. Cater to your subscribers’ channel preferences and ensure you reach 100% of your audience.Starting Price: $195 per month -
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TextAnywhere
TextAnywhere
Communicate more effectively than ever before. Start sending to your customers from as little as 3.3p per message. Our simple and secure platform enables you to send and receive a variety of SMS communications including ad hoc updates and much larger campaigns, in just a few clicks. Our platform has been designed to be intuitive for business users and operate from a browser-based application, meaning you can send from any device connected to the internet. Sending an SMS message from our platform involves just four steps: Select an existing contact list saved within your address book or upload a new csv file of message recipients Enter sender details, so individuals know who the message is from (i.e. company name) or choose one of our free reply numbers Write your SMS message Press ‘send’ or schedule for a later time.Starting Price: $12.75 -
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JookSMS
JookSMS
JookSMS is a trusted, easy to use leading platform to send SMS messages to your customers and team. Text messaging has a 98% open rate meaning your messages will be seen. Sign up now for a free trial and get started in minutes. Small, medium or large business owners fret not, JookSMS has room for everybody. With clients all over the world, our application is useful for a variety of industries that arent related to each other, but share the same needs that our SMS marketing service is able to solve: the ability to engage with your customers, directly. Please see our SMS guide to see how Jooksms can help your company. JookSMS has been rated the number one sms provider by various third party websites including Techtimes, Capterra and Product Hunt. Our customer service is second to none and it shows by the numerous testimonials we have received from our current and past clients. You will always get a real person never a bot when contacting our customer service department. -
29
Curogram
Curogram, Inc.
Upgrade your practice management system with Curogram two-way texting, mass texting, customizable smart reminders, automated survey and rating requests, multi-user telemedicine, electronic patient forms, and online appointment booking! Create your own virtual online clinic and start seeing your patients via laptop, tablet or phone. Integrates with your current practice management system so you can manage your schedule from one place. Multi-feature platform enables typical office workflows in remote environments. All-in-one HIPAA-secure messaging platform for patient texting and staff-to-staff messaging. Easy to use for doctors and patients so doctors don’t have to deal with IT troubleshooting. Two-way texting and virtual clinic waiting room enables traditional workflows by office staff such as patient intake, payment, document collection, check-in and check-out.Starting Price: $125/month -
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SPLICE Dialog Suite
SPLICE Software
Through the utilization of automated call, text, email, and voice first SPLICE Software support businesses in creating engaging and effective communication programs that integrate seamlessly with any pre-existing workflows. SPLICE’s patented Dialog Suite™ manages all your customer opt-ins to ensures that all your communications are legally compliant. From marketing messages and surveys to payment processing and reminders, SPLICE’s automated communications can add efficiency to any use case and can be applied to both inbound and outbound messaging. And with award-winning analytics tools, you can see for yourself the difference quality communication can make!